{"id":4194,"date":"2024-12-05T09:50:06","date_gmt":"2024-12-05T09:50:06","guid":{"rendered":"https:\/\/nefinco.com\/?page_id=4194"},"modified":"2025-02-27T10:50:29","modified_gmt":"2025-02-27T02:50:29","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/nefinco.com\/cn\/renewable-energy-certificates\/privacy-policy\/","title":{"rendered":"\u9690\u79c1\u653f\u7b56"},"content":{"rendered":"
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NEFIN Privacy Policy Statement<\/h3><\/div><\/div><\/div><\/div><\/div><\/div>
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General<\/h4>

This Privacy Policy Statement provides information on the obligations and policies of NEFIN Group, its subsidiaries, affiliates, and associated companies (\u201cNEFIN\u201d, \u201cwe\u201d, \u201cus\u201d or \u201cour\u201d) under the Hong Kong SAR Personal Data (Privacy) Ordinance – Cap. 486 (the \u201cOrdinance\u201d). This Privacy Policy Statement specifically describes NEFIN\u2019s obligations in respect of the data privacy laws of the Hong Kong SAR. Our privacy practices may vary among the countries in which we operate to reflect local practices and legal requirements. In this Privacy Policy Statement, the meaning of the term \u201cpersonal data\u201d is as defined in the Ordinance.<\/p><\/div><\/div><\/div><\/div><\/div><\/div>

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Company Policy<\/h4>

NEFIN shall fully comply with the obligations and requirements of the Ordinance and all other local data protection laws, as applicable in the respective region. NEFIN\u2019s representatives, officers, management, staff shall, at all times, respect the confidentiality of and endeavor to keep safe any and all personal data collected and\/or stored and\/or transmitted and\/or used for, or on behalf of, NEFIN. NEFIN shall endeavor to ensure all collection, storage, transmission and other handling or usage of personal data by NEFIN shall be done in accordance with the requirements of the Ordinance. Where an individual legitimately requests access to and\/or correction of personal data relating to the individual, held by NEFIN, NEFIN may provide and\/or correct that data in accordance with the time and manner stipulated within the Ordinance.<\/p><\/div><\/div><\/div><\/div><\/div><\/div>

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Statement of Practices of Personal Data Collected From Customers<\/h4>

For the purpose of carrying on NEFIN\u2018s businesses, including (i) uses of PERSONAL DATA (PRIVACY) ORDINANCE website and applications; (ii) promotion events hold by us; and (iii) other related products and services, you may be requested to provide personal data.<\/p>

In addition, when you visit our website, use our mobile applications, or interact with our tools, widgets or plug-ins, NEFIN\u2019s web servers may also collect data relating to your online session by automated means, the use of which is to provide aggregated, anonymous, statistical information so that NEFIN may better meet the demands and expectations of visitors to our websites, and take necessary actions in respect of any illegal or unlawful contents on any website visited through NEFIN\u2019s web servers. The types of data may include, but are not limited to: the browser characteristics; operating system; IP address and\/or domain name; language preferences; device characteristics; URLs; information on actions taken; and dates and times of activity.<\/p>

A “cookie” is a text file that NEFIN\u2019s websites send to your machine to uniquely identify your browser or to store information or settings in the browser. This information may include, but is not limited to, relevant login and authentication details as well as information relating to your activities and preferences across NEFIN\u2019s websites. You can disable cookies on your web browser, however if you do so you may not be able to access all parts of our websites.<\/p>

Telephone calls made to and from NEFIN\u2019s service hotlines and\/or inquiry telephone numbers may be recorded for the purposes of quality control, appraisal, as well as staff management and development. At all times, care is taken to protect such recordings from inadvertent and\/or unauthorized access. Any personal data supplied by you will be retained by NEFIN and will be accessible by our employees and third parties (as applicable) for the purposes set out in this Privacy Policy Statement or as otherwise indicated by prior notice to you.<\/p><\/div><\/div><\/div><\/div><\/div><\/div>

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Use Of Personal Data<\/h4>

Your personal data may be used for:<\/p>

  1. Verifying your identity;<\/li>
  2. Provide products and services you request;<\/li>
  3. Provide customer support and respond to and communicate with you about your requests, questions and comments;<\/li>
  4. Establish and manage your account;<\/li>
  5. Communicate about, and administer your participation in, special events, programmes, surveys, contests, prize draws and other offers or promotions;<\/li>
  6. Send information to your contacts if you ask us to do so;<\/li>
  7. Process claims we receive in connection with our services;<\/li>
  8. Matching (as defined in the Ordinance) your personal data with other data collected for other purposes and from other sources including third parties in relation to the provision of goods, services to you;<\/li>
  9. Marketing and advertising of any goods, services to you by NEFIN, related companies, agents, contractors and third party suppliers upon your consent in accordance with the prevailing requirements in the Ordinance;<\/li>
  10. Business planning and improving product and services supply to you, by NEFIN, related companies, agents, contractors and third party suppliers, which may be performed by various means including without limitation research, analyses and\/or surveys;<\/li>
  11. Analysing, verifying, enforcing contractual rights, and\/or checking of your credit, payment and\/or status in relation to supply of goods and services to you;<\/li>
  12. Enabling the daily operation of your account and\/or the collection of amounts outstanding in your account with NEFIN including the use of debt collection agents;<\/li>
  13. Maintaining and developing our business systems and infrastructure, including testing and upgrading of these systems;<\/li>
  14. Keeping you informed about products and services supplied to you and other products and services made available by NEFIN;<\/li>
  15. Prevention, detection or investigation of crime;<\/li>
  16. Disclosure as permitted or required by law; and\/or<\/li>
  17. Any other purposes as may be agreed to between you and NEFIN.<\/li><\/ol><\/div><\/div><\/div><\/div><\/div><\/div>
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    Accuracy of Personal Data<\/h4>

    Where possible, NEFIN will validate data provided using generally accepted practices and guidelines. This includes the use of check sum verification on some numeric fields such as account numbers or credit card numbers. In some instances, the data provided will be validated against pre-existing data held by NEFIN. In some cases, as per the requirements of the Ordinance, NEFIN is required to see original documentation before the personal data may be used, such as with personal identifiers (as defined in the Ordinance) and\/or proof of address. NEFIN fully complies with the \u201cRights of Access and Correction\u201d obligations of the Ordinance. Please refer to the section titled \u201cAccess and Correction of Personal Data\u201d below for details on how you can obtain and correct any personal data relating to you that NEFIN may hold. Please note that the accuracy of such personal data NEFIN collect, use and disclose depends to a large extent on the information you provide. You have a right to request correction of your personal data and we recommend that you let us know if there are any errors in your personal data and keep us up-to-date with changes to your personal data such as your name or address.<\/p>

    We are not liable for any action you may take or for any loss or damage suffered by you as a result of relying on such information in the Site.<\/p><\/div><\/div><\/div><\/div><\/div><\/div>

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    Limitation of Liability<\/h4>

    The information contained herein in the Site is accessed and used at your own risk and to the fullest extent permissible and subject and pursuant to all applicable laws and regulations. Except where prohibited by law, in no event will NEFIN be liable to you for any indirect, consequential, exemplary, incidental or punitive damages, including lost profits arising from or in connection with any use of or inability to use the Site, even if NEFIN has been advised of the possibility of such damages.<\/p>

    You agree to indemnify, hold harmless, and defend NEFIN, its officers, directors, shareholders, employees, agents, subsidiaries and affiliates, from and against any demand, claim, cause of action, loss or liability, including legal fees, by any third party due to or arising out of or in connection with your use of the Site.<\/p><\/div><\/div><\/div><\/div><\/div><\/div>

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    Retention of Personal Data<\/h4>

    NEFIN will destroy any personal data it may hold in accordance with its internal policy. Generally speaking, NEFIN\u2019s policies cover the following principles:<\/p>

    1. Personal data will only be retained for as long as is necessary to fulfil the original or directly related purposes for which it was collected, unless the personal data is also retained to satisfy any applicable statutory or contractual obligations; and<\/li>
    2. Personal\/business data are safeguarded by either accounts authentication and passwords or access rights permission to avoid unauthorized access of personal data. For digital records or physical copies containing nonrecurring\/non-current personal data not required by audit requirement, NEFIN will purge\/destroy them after use.<\/li><\/ol><\/div><\/div><\/div><\/div><\/div><\/div>
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      Disclosure of Personal Data<\/h4>

      All personal data held by NEFIN will be kept confidential but NEFIN may, where such disclosure is necessary to satisfy the purpose, or a directly related purpose, for which the data was collected provide such information to the following parties:<\/p>

      1. Any subsidiaries, holding companies, associated companies, or affiliates of, or companies controlled by, or under common control with NEFIN;<\/li>
      2. Any person or company who is acting for or on behalf of NEFIN, or jointly with NEFIN, in respect of the purpose or a directly related purpose for which the data was provided;<\/li>
      3. Any other person or company who is under a duty of confidentiality to NEFIN and has undertaken to keep such information confidential, provided such person or company has a legitimate right to such information;<\/li>
      4. NEFIN\u2019s agents, contractors, suppliers; its professional advisers, including its accountants, auditors and lawyers;<\/li>
      5. Government and regulatory authorities and law enforcement agencies and other organisations, as required or authorised by law;<\/li>
      6. Any financial institutions, charge or credit card issuing companies, credit providers, credit information or reference bureaux, or collection agencies, security agencies, necessary to establish and support the payment of any services being requested;<\/li>
      7. Your authorized representatives or your legal advisers when requested by you to do so;<\/li>
      8. Any proposed or actual participant, assignee or transferee of all or any part of NEFIN\u2019s operation or business.<\/li><\/ol>

        Personal data may also be disclosed to any person or persons pursuant to any statutory or contractual obligations or as required by court of law, provided such person or persons are able to prove the required right\/authority to access such information. In addition, personal data may be disclosed under any of the circumstances described in Part VIII of the Ordinance in which the concerned personal data are exempt from the provisions of Data Protection Principle 3 of the Ordinance.<\/p><\/div><\/div><\/div><\/div><\/div><\/div>

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        Transfer of Personal Data Outside Hong Kong<\/h4>

        At times it may be necessary for NEFIN to transfer certain personal data to places outside the Hong Kong SAR in order to carry out the purposes, or directly related purposes, for which the personal data were collected. Where such a transfer is performed, it will be done in compliance with the prevailing requirements of the Ordinance.<\/p><\/div><\/div><\/div><\/div><\/div><\/div>

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        Security of Personal Data<\/h4>